The rules for using MyBasketballIQ.

Effective November 14, 2026

1. The agreement

These Terms of Service ("Terms") are an agreement between you and MyBasketballIQ ("we", "us") for the use of the MyBasketballIQ website, app and related services (the "Service"). Our Privacy Policy is part of these Terms. If you use the Service for a school, club or other organization, you confirm that you are allowed to accept these Terms for it, and "you" includes that organization.

2. Who can use the Service

• You must be at least 13 years old to create an account yourself, or older where the law where you live requires it.
• A player under 13, or under the age of digital consent where they live, may use the Service only with the consent of a parent or legal guardian, through a team whose coach has approved them.
• If you are under the age of majority where you live, you confirm that a parent or guardian has agreed to these Terms on your behalf.
• You may not use the Service if we have closed your account for breaking these Terms, or if the law does not allow you to.

3. Your account

• Give accurate information and keep it up to date. Use your real name; teammates and coaches need to know who you are.
• Keep your password private. You are responsible for what happens under your account. Tell us right away at [email protected] if you think someone else has used it.
• One person per account. Do not share an account or sign in as someone else.

4. Coaches, staff and team admins

If you create or run a team, you also agree that:

• you have the authority of your school, club or league to run the team on the Service, where that is required;
• before inviting a player who is a minor, you will get any consent required from the player's parent or guardian and follow your organization's rules for communicating with young people;
• you will approve only people who belong on the team, and remove or block anyone who should not be there;
• you will use what you see about players, including reasons for missing events, only to run the team;
• you will give school administrators access only when your organization allows it.

5. How to behave

You agree not to:

• bully, harass, threaten, demean or discriminate against anyone;
• post sexual content, or anything that endangers or exploits a minor;
• post hateful, violent or illegal content, or encourage self-harm;
• share someone else's personal information, photos or contact details without their permission;
• pretend to be someone else, or misrepresent your age or role;
• try to contact a minor outside the team for any purpose their parent or guardian has not approved;
• break into, overload, probe or disrupt the Service, get around its security, or access data that is not yours;
• copy, scrape or harvest the Service or its play library by automated means, or resell or republish it;
• use the Service for advertising, spam or any commercial purpose we have not agreed to.

If you see something that worries you, tell your coach, a parent or guardian, or us at [email protected]. If someone is in danger, contact the police or emergency services first.

6. The team record

For the safety of young players, every message, edit and deletion on a team is kept in a permanent, tamper-evident record that the team's coaching staff, and any school administrator the team has given access, can read and download. A deleted message disappears from the chat but stays in that record. Do not post anything you would not want your coach, your school or a parent to see.

7. Your content

You own what you post: your messages, drawings, notes and photos ("Your Content"). You give us a non-exclusive, worldwide, royalty-free licence to store, copy, display and process Your Content only as needed to run the Service for you and your team, including keeping the team record. This licence ends when Your Content is deleted from the Service, except for copies kept in the team record or backups as our Privacy Policy describes. You confirm you have the right to post Your Content, and that it does not break these Terms or anyone else's rights.

8. Our content

The Service, including the play library, diagrams, explanations, training, design and software, belongs to us or our licensors and is protected by copyright and other laws. We give you a limited, personal, non-transferable, revocable licence to use it with your team while you have an account. You may print play sheets for your own team. You may not copy, sell, republish or build a competing product from it. Your team's own names for plays and your coach's notes remain yours.

9. Plans, payment and refunds

MyBasketballIQ has a free plan and two paid plans. What each one includes is set out on our Pricing page. Players, parents and school administrators never pay.

• Free plan. A team can use the Service free for as long as it likes, within the free plan's limits. Every new team has the Team plan's features free for its first 30 days, with no card. When that time or a paid plan ends, the team goes back to the free limits. Nothing the team has added is deleted.
• Team plan. One payment of $19.99 covers one team for 12 months.
• Founding Coach Lifetime. One payment of $49.99 covers up to 3 teams that you run at a time, and up to 3 new teams in any 12 months, for as long as we operate the Service.
• No subscriptions. Every paid plan is a single payment. It never renews, we do not keep your card, and we cannot charge it again. If you want another year, you buy it yourself.
• Payment. Prices are in US dollars and are shown before you pay. Payment is taken by Stripe on its own page. We never see or store card numbers.
• Refunds. If a paid plan is not right for your team, email [email protected] within 30 days of paying and we will refund you in full. The plan ends when it is refunded.
• Changes. We may change prices, the plans or the free limits for the future. A plan you have already paid for keeps what it included for the time you paid for.

10. Sport and safety

The Service teaches basketball plays and decisions. It does not replace a qualified coach, proper supervision or medical advice. Basketball is a physical sport with a risk of injury; follow your coach's instructions, your organization's safety rules and your own judgment about what is safe for you.

11. Other services

The Service may let you use other services, such as signing in with Google or adding events to your calendar. Those services have their own terms and privacy policies, and we are not responsible for them.

12. Suspending or closing accounts

You can stop using the Service at any time and ask us to close your account. We may suspend or close an account, or remove content, if it breaks these Terms, puts others at risk, or if the law requires it. Where it is safe and lawful, we will tell you why. A team's coach can also remove or block people from that team.

13. Disclaimers

We work hard to keep the Service accurate, available and secure, but it is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, express or implied, including that the Service will be uninterrupted or error-free, or that any play or advice will suit your team or produce a result.

14. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and one hundred Canadian dollars (CAD $100). Nothing in these Terms limits liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence where the law forbids it, or takes away rights you have as a consumer.

15. Indemnity

If you are an adult or an organization, you agree to defend and hold us harmless from claims, losses and costs, including reasonable legal fees, that arise from your content, your breach of these Terms, or your misuse of the Service. This does not apply to minors.

16. Changes to these Terms

We may update these Terms as the Service grows. We will post the new version here with a new effective date, and tell you in the app or by email at least 14 days before a significant change takes effect. If you keep using the Service after that, the new Terms apply. If you do not agree, you can close your account.

17. Law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. Before starting any legal claim, please write to us and give us 30 days to try to resolve it. Any dispute will be decided by the courts of Alberta, unless the consumer protection laws where you live give you the right to bring it there.

18. General

These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If a part of these Terms cannot be enforced, the rest still applies. If we do not enforce a term right away, we have not given it up. You may not transfer these Terms to anyone else; we may transfer them with the Service, subject to our Privacy Policy. These Terms are written in English, and that version applies.

19. Contact

Questions about these Terms: [email protected]. See also our Privacy Policy and Safety & privacy.